FAQ's

Our team has been crafting websites for all sorts of small and medium business since 2001 and in that time we've figured out a thing or two. We built this FAQ page to answer many of the questions we were frequently asked along the way.

 

What’s included in the Setup Service?

The Setup Service includes all setup required to get your new site ready to launch. We will:

Design and build your custom website

Import your content or customize ours

Integrate with all your existing tools

Optimize for search engines and social networks.

When do I get charged?

The one-time fee for the Full Setup Service is charged the day you enter your credit card details. 

Your first subscription fee is charged 30 days after you open your account.

What is your guarantee?

60 Day money back guarantee.

If you aren't happy, cancel your plan. Within 60 days? We'll refund all you've spent with us.

You can cancel by logging into your dashboard - no emails, phone calls or games.

What about making routine updates to my website?

You’ll have the ability to log in and make edits anytime you want.

Our WordPress dashboard is super easy-to-use. Plus we have video tutorials and experienced support.

Or, we can make those updates for you. Just get in touch and we’ll take care of it.

Design starting at - What does that mean?

Our various plans have a bare minimum amount of work to get started -  that's where your pricing starts at.

Depending on your individual requirements and budget, there may be an additional cost to design and develop your online marketing.

Schedule a demo with us to get a quote.

Are there any contracts or long-term commitments?

No contracts, no commitment. You can cancel your account at any time.

If you cancel within the first 12 months, the website design assets etc remain the property of SiteSpot. After 12 months we give you a full backup of your site to take wherever you like.

What IT Management Software do you support?

Currently we natively connect with ConnectWise and AutoTask.

We have also connected to Atera and others via Zapier. We'll help with this too - Zapier is awesome.

Ready to get started?

Book a demo with us, and we'll show you around