Posts by tom
Merry Christmas from the team at SiteSpot
Christmas is about spending time with family and friends and reflecting on another great year. It’s about creating happy memories that will last a lifetime. From the team at SiteSpot, we wish you a Merry Christmas and a happy new year! Office Closures The SiteSpot office is closed from 24th December to 6th January inclusive.…Read More
4 Simple ways you can use chatbots to grow your revenue.
Chatbots are a great way to increase your profits, and in this article, we’re going to show how these efficient AI bots can drive your revenues upwards, no matter what business type you are. With their popularity increasing, there has never been a better time to get started! I like the idea of Chatbots…Read More
10 Useful tools you can use to build your own Chatbot
Ever thought that making a chatbot is too complicated for you? Think again, because it’s actually a lot easier than you think. As their names suggest, these useful forms of AI (Artificial Intelligence) chat with visitors coming you your website, answering questions and committing to customer service 24/7. The multiple functions of a chatbot make…Read More
How to Overcome Website Frustration: 3 Simple but Effective Steps
Building a new website is an exiting idea – you can just see the finished website. Your friends will be amazed and look to you like some kind of a design genius and the leads will come flying in! Unfortunately that’s almost never the case. There are a few ways your new website build can…Read More
Why customer reviews are just as important as a good website
Over the past few years, the importance of compiling online reviews has increased massively. People expect to see them when visiting a website and having only a few or none hugely impact the success and failure of your business. You’ll see this everywhere you look – whether it’s take away, a new phone, a hotel, or finding a good doctor…Read More
The 7 features that every IT website must have
Having a website is simple enough. You can pay a service like Squarespace 10 bucks a month a get an OK looking site in only a few hours. But is the site going to be effective for your IT service business? Not really. This post will look into the key features that you must have…Read More
How do you feel about the future of MSPs and IT Support?
Originally posted on reddit.com/r/msp by /u/tntgav When I say future, I mean in five years from now. I’ve been working at an MSP for the last decade, more or less, and in that time I’ve worked my way up the ladder at the MSP where I work. For a few years now I’ve been concerned about…Read More
Live chat for tech support, good or bad idea?
Almost every website we visit has that live chat bubble down the bottom right of the page. Most of the time its used as a sales tool, but more and more services have started using live chat to support users. So today we ask the question – Is live chat good for tech support? Spoiler, it is.…Read More